What do you think would be the response when asked, “What are the top challenges sellers and sales pros face today?” Up until 5 to 10 years ago, you might have heard a resounding, “Lack of leads!” coming from salespeople. Nowadays, in this lightning-fast digital world of social platforms and

We’ve seen some amazing examples of leadership, kindness, and compassion from individuals and from business organizations during the coronavirus pandemic. We’ve also seen shady, opportunistic behavior, and businesses price gouging, gobbling up resources, etc. Our business behavior matters. Future customers and future employees will want to know how a business

If your days are running together and every day feels like it “could be” the weekend or a half-day, or ultra-casual day due to working from home during the pandemic, I want to share with you my Monday morning sales meditation to help you create a “set point” for your

Though the global situation is bleak and seems to be getting worse and worse with every new news update, the virtual world is creating a sense of community which is truly inspiring. Companies and individuals are stepping up to help those around them while still keeping their social distance. Though

Hello friends. How are we doing in these are strange and uncertain times? I’ve spent the last two weeks working with sales teams that scrambled to go remote and figure out a new selling strategy, empathetic and compassionate messaging, and how they can best help their clients and customers. From

So, your field sales team has become an inside sales team and they’re working at home? How do you make the transition? Inside sales teams right now have a slight advantage in that their tools, strategy, and processes are not likely to be wildly different—except for those that were centrally

Yes, sellers love to cringe or roll their eyes when we say “role play” in coaching or training sessions. Along with call recording and ride alongs with sales leaders or peers, conducting role play scenarios are hands down one of the most effective tools to improve sellers’ skills and increase

Back in 1988, Stephen Covey wrote his best-selling book, The Seven Habits of Highly Successful People which was a global phenomenon in the self-help genre selling over 25 million copies. Covey’s introspective advice struck a nerve with people who wanted to master success in their personal and business lives. The

Back to school. Depending on your age and child rearing status, these three words may be cheers to your ears or bring tears to your eyes. Me, I’m slightly more of the tears camp as I feel the dread of all the homework, projects, and general busy-ness of the school

*Note: This may ruffle your feathers. Good. If you disagree with me, let me know why. When I’m speaking at an event with sales pros, many times veteran sellers will approach me and size me up with these questions, “What techniques do you teach?” or “What are the hottest new