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by Kim Garmon Hummel

In today’s world, purchasing a product or just being a customer can feel like an assembly line. Long , queues, product shortages, and the feeling that all of these businesses know your pain without being authentic about it. But it’s not always that simple. Customers are not cogs in a

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Topics:Inbound MarketingCustomer Experience

by Shawn Karol Sandy

There seems to come a time in every performer’s career where they have a “slump.” Baseball players have them, golfers, and yes, sales pros too—even the best ones. So how do you handle a slump, slow streak, or sales drought? I thought back to my own days as an account

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Topics:Professional DevelopmentSelling

by Kim Garmon Hummel

Managing the technical setup of HubSpot means you're constantly on the lookout for ways to optimize your processes and maximize efficiency. One feature that can significantly enhance your HubSpot experience is Business Units. What are HubSpot Business Units? In HubSpot, Business Units allow you to organize your account into separate

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Topics:HubSpot CRMCustomer ExperienceEmployee ExperienceCustomer JourneySystems That Scale

by Shawn Karol Sandy

Many sellers approach sales calls for business development with some anxiety. I can completely understand that feeling. In spite of good, better, and even amazing efforts, if you’ve been in sales doing business development for a while, you’ve been on the receiving end of grumpy prospects, hang-ups, yelling, or otherwise

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Topics:B2B SalesProspectingCommunicationSales StrategySelling

by Kim Garmon Hummel

We’re talking money here, folks. TikTok doesn’t pay its creators fairly. This is a choice in stark contrast with competitors like YouTube, who (in most cases) pay their creators fairly. This blog was inspired by Hank Green’s video about TikTok. You can watch it here. Right now, TikTok is a

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Topics:Customer ExperienceContent CreationSocial Media Marketing

by Shawn Karol Sandy

A while back, I had the honor of giving the closing keynote session for the AA-ISP Digital Sales World Conference in San Francisco with my good friend and super-seller, Dianna Geairn. Closing out the conference gave me the ability to sit through all the previous sessions where inside sales experts

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Topics:B2B SalesProspectingCommunicationSales StrategySelling

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