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by Kim Garmon Hummel

Prefer to listen to this post? Press play above! Not too long ago, I was working with a client, a mid-sized B2B company, who was initially resistant to the idea of setting up lead scoring in HubSpot. They were confident in their traditional methods of lead qualification and didn’t see

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Topics:HubSpot CRMDigital Body LanguageLead Scoring

by Kim Garmon Hummel

To thrive in today’s competitive market, leveraging your HubSpot CRM to its fullest potential is crucial. HubSpot offers a wide array of features that, when utilized effectively, can streamline your operations and increase your team’s productivity. Here, we outline ten strategic ways to use HubSpot more efficiently, complete with actionable

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Topics:RevOpsHubSpot CRM

by Kim Garmon Hummel

Want a knockout customer experience? You can't neglect your employees' experience. Seems counterintuitive, right? But happy employees mean happy customers. When your teams feel valued in their workplace, they are more likely to: Give top-notch service, going that extra mile to make customers feel special Come up with knockout ideas

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Topics:HubSpot CRMCustomer ExperienceEmployee ExperienceProject Management SoftwareSystems That Scale

by Kim Garmon Hummel

Wouldn’t it be great if business growth was really like those picturesque charts in business stock images of happy suited people celebrating a fat green line going straight up to the right? Those charts have little to do with the reality of actual business growth—which likely looks more like a

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Topics:HubSpot CRMCustomer ExperienceEmployee ExperienceSmall BusinessProject Management SoftwareBusiness DevelopmentData That Drives

by Kim Garmon Hummel

What makes McDonald’s french fries so good? (Note—we didn’t say “good for you”—just, so good!) It’s the combination of that uniform shape, heat, salt, fat…and the predictability that they’re always going to taste the same. When Ray Kroc joined McDonald’s in 1954 and rolled out the idea of franchising the

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Topics:HubSpot CRMGrowth Driven DesignBusiness DevelopmentSystems That Scale

by Kim Garmon Hummel

In today’s tech landscape, one-size-fits-all solutions are usually seen as a big red flag. The thinking is that the more niche and specific your tech-stack, the more competitive you’ll be with others in the same industry. I mean, who buys pants that are one-size-fits all when you have a bazillion

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Topics:HubSpot CRMCustomer ExperienceDigital Marketing StrategyRead

by Kim Garmon Hummel

Are you ready to learn how HubSpot can make your life easier and your business more profitable? We thought so. HubSpot is a powerful CRM that lets you build sophisticated processes, create detailed reports, and deliver delightful customer experiences. One way HubSpot does this is through Custom Objects. What Are

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Topics:HubSpot CRMInbound MarketingCustomer ExperienceB2B Marketing

by Kim Garmon Hummel

Why Effective B2B Marketing Strategies Always Include Email Some businesses overlook email marketing in their overall marketing strategy, thinking it’s out of date, irrelevant, or ineffective. Your business shouldn’t be one of them. Email marketing is far from extinct, with 31% of B2B marketers saying email newsletters are the best

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Topics:HubSpot CRMEmail MarketingB2B MarketingRead

by Kim Garmon Hummel

So, you want to grow your business. That’s a fantastic goal! In our experience, growth goals won’t get very far without a strategy. Developing a growth strategy may seem like a daunting task, but with an effective B2B Marketing team at your side, the process is so much easier. One

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Topics:HubSpot CRMInbound MarketingCustomer ExperienceSales EnablementRead

by Kim Garmon Hummel

Managing the technical setup of HubSpot means you're constantly on the lookout for ways to optimize your processes and maximize efficiency. One feature that can significantly enhance your HubSpot experience is Business Units. What are HubSpot Business Units? In HubSpot, Business Units allow you to organize your account into separate

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Topics:HubSpot CRMCustomer ExperienceEmployee ExperienceCustomer JourneySystems That Scale

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