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by Shawn Karol Sandy

One phrase that I hear often from sellers and businesses when they describe their offers really makes me cringe. I hear it a lot from sellers trying to paint a broad picture to capture as much potential business as possible. Yeah, I get crunchy when I hear, “We’re a One-Stop-Shop

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Topics:Sales EnablementCommunicationSales StrategySellingSmall Business

by Shawn Karol Sandy

We’re very close to Thanksgiving and all those holiday traditions that signal the slowdown of business and preparation for the next year. I know you’re thinking cranberry sauce and mashed potatoes but hold up—there’s still some really important work to do! This time of year, I’m usually writing about year-end

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Topics:CommunicationSales StrategySales TrainerGrowing Small Business

by Shawn Karol Sandy

Have you ever done the “Sales Walk of Shame” back to your car in the parking lot after realizing you just lost a sale and thought, “What in the world happened?” You didn’t see that coming. You thought things were looking good for you. Your buyer said things were going

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Topics:B2B SalesProspectingProfessional DevelopmentCommunicationSales StrategySellingSmall Business

by Shawn Karol Sandy

I received an email the other day from a company letting me know my order had shipped. The message came from “customerlove@blahblahblah.com.” Not “info,” not “orders,” but “customer love.” That made me feel special. For two reasons: It always makes me happy to know when my package was shipped and

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Topics:B2B SalesCommunicationSales StrategySellingSmall BusinessCustomer Journey

by Kim Garmon Hummel

Thank you, Memphis! We are beyond grateful to everyone who voted for us in The Memphis Flyer’s annual Best of Memphis Awards! Hitting a three-year streak as our city's Best Creative Agency is an honor that we don’t take lightly! Click here to check out all of the winners. Even

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Topics:LeadershipCompany Culture

by Shawn Karol Sandy

Here is another one of those blogs where the universe has conspired to bring a topic to light. I’ve been on a campaign to move sellers from their intuitive behaviors to intentional actions. We do so many things naturally, in the course of selling, like building relationships, asking questions, respondingbut

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Topics:Professional DevelopmentSales Strategy

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