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by Shawn Karol Sandy, on Nov 29, 2020 3:50:00 PM

One phrase that I hear often from sellers and businesses when they describe their offers really makes me cringe. I hear it a lot from sellers trying to paint a broad picture to capture as much potential business as possible. Yeah, I get crunchy when I hear, “We’re a One-Stop-Shop

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Topics:Sales EnablementCommunicationSales StrategySellingSmall Business

by Shawn Karol Sandy, on Nov 15, 2020 3:05:00 PM

Have you ever done the “Sales Walk of Shame” back to your car in the parking lot after realizing you just lost a sale and thought, “What in the world happened?” You didn’t see that coming. You thought things were looking good for you. Your buyer said things were going

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Topics:B2B SalesProspectingProfessional DevelopmentCommunicationSales StrategySellingSmall Business

by Shawn Karol Sandy, on Nov 8, 2020 9:48:00 AM

I received an email the other day from a company letting me know my order had shipped. The message came from “customerlove@blahblahblah.com.” Not “info,” not “orders,” but “customer love.” That made me feel special. For two reasons: It always makes me happy to know when my package was shipped and

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Topics:B2B SalesCommunicationSales StrategySellingSmall BusinessCustomer Journey

by Kim Garmon Hummel, on Nov 4, 2020 12:00:00 AM

Thank you, Memphis! We are beyond grateful to everyone who voted for us in The Memphis Flyer’s annual Best of Memphis Awards! Hitting a three-year streak as our city's Best Creative Agency is an honor that we don’t take lightly! Click here to check out all of the winners. Even

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Topics:LeadershipCompany Culture

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