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by Kim Garmon Hummel

Want a knockout customer experience? You can't neglect your employees' experience. Seems counterintuitive, right? But happy employees mean happy customers. When your teams feel valued in their workplace, they are more likely to: Give top-notch service, going that extra mile to make customers feel special Come up with knockout ideas

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Topics:HubSpot CRMCustomer ExperienceEmployee ExperienceProject Management SoftwareSystems That Scale

by Kim Garmon Hummel

Wouldn’t it be great if business growth was really like those picturesque charts in business stock images of happy suited people celebrating a fat green line going straight up to the right? Those charts have little to do with the reality of actual business growth—which likely looks more like a

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Topics:HubSpot CRMCustomer ExperienceEmployee ExperienceSmall BusinessProject Management SoftwareBusiness DevelopmentData That Drives

by Kim Garmon Hummel

Today we’re taking a ride in a time machine and going way back in the annals of history. How far back? Well, before Sauce Marketing and The Selling Agency combined forces and became Sauce Agency. So, like, 2020. If we bent the fabric of time and space and zapped open

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Topics:RevOpsB2B SalesEmployee ExperienceProject Management SoftwareReadData That Drives

by Kim Garmon Hummel

Content marketers and business owners listen up: it’s time to grab that microphone. Podcasts are booming, and there are no signs of them slowing down. Part of our responsibility as marketers is to leverage appropriate channels to communicate our brand message. If you’re not taking advantage of audio, you’re missing

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Topics:BrandingPodcastProject Management Software

by Kim Garmon Hummel

Traditional ways of tracking and reporting don’t align your teams and increase revenue. If anything, the old way of doing things leads to stagnation and stunted growth. Instead of guessing what works and hoping for the best, you can rely on strong tracking and reporting tools to build informed arguments,

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Topics:RevOpsHubSpot CRMProject Management Software

by Kim Garmon Hummel

If you’re new to the world of digital marketing or have been thrown in abruptly due to the pandemic, the prospect of choosing what digital tools and software to use may be overwhelming. With a huge variety of choices at your fingertips and new ones popping up everyday, it can

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Topics:Web DesignHubSpot CRMProject Management SoftwareRead

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