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by Shawn Karol Sandy

Last week, amid the hustle and bustle of clients and travel plans, I made time to attend the FedEx Executive Women’s Day out at TPC Southwind, at the invitation of my friend and financial planner. I have to admit, I was in the weeds last week and I didn’t do

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Topics:LeadershipProfessional DevelopmentCompany CultureGrowing Small Business

by Shawn Karol Sandy

If you’re an innovator, builder, game changer, entrepreneur, promotion seeker or department of one, it can be lonely trying to forge new paths. No one can share your burdens directly—even with empathy and support in your work, it can be a hard and isolating journey filled with doubt, sacrifice and

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Topics:LeadershipCommunicationCompany CultureGrowing Small BusinessEntrepreneur

by Shawn Karol Sandy

Have you ever tried to buy something and abandoned ship (or cart) because the seller was just making things too difficult to complete the sale? Whether you’re selling something online or in person, there are several things you could be doing that are putting barriers up between you and closing

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Topics:LeadershipCommunicationCompany CultureCustomer JourneySales Trainer

by Shawn Karol Sandy

Ever hear the phrase, "it’s about the journey, not just the destination.” Though the “destination” for customers—obtaining a desired product or service—can bring about its own euphoria, pleasure or satisfaction, customers (or patients, clients, even employees) look for clues and build expectations about how they’ll feel about their purchase by

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Topics:Customer ExperienceCompany CultureEmployee ExperienceCustomer JourneySales Trainer

by Shawn Karol Sandy

When I tell people what Sauce Agency accomplishes, they are usually intrigued and interested from the start, but it’s the last phrase that gets some “Oooooohhhhhh”. Sauce Agency builds revenue engines for our clients—fueled by strategy, sales programs, sales leadership, and sales teams. We focus on speed to revenue, profitability,

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Topics:Customer ExperienceSales StrategyCompany CultureSales TrainerBusiness Growth

by Shawn Karol Sandy

Are you waiting for someone else to take the reins of leadership? If you need a helluva compelling reason to take charge here and today, here’s to inspiring you: There’s a reason the former proper noun, “Google” is now listed as a transitive verb, according to Webster’s Dictionary. Customers are

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Topics:LeadershipProfessional DevelopmentCommunicationCompany Culture

by Kim Garmon Hummel

The foundation of everything you build. Everything rests on the kind of company you decide to keep. No, not who do you hang out with, but what vision, aesthetics, energy, influence, encouragement, relationships, structure—you keep in your business. Cactus grow in dry, sandy soil. Mushrooms grow in manure. Bromeliads grow

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Topics:LeadershipCommunicationCompany CultureBrands That Beckon

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