In my experience working with businesses in all different industries at different stages—from small businesses, to mid sized business and even enterprise organizations, I’ve found one particular place where most businesses and sales professionals are lacking: a real, actionable Sales Strategy to grow their business.
Business Development is usually the first thing that gets the boot when you get busy tending to customers, producing work and putting out the inevitable fires that come with more customers, employees, and vendors.
It’s a type of priority dilution that seems to make sense in the moment—taking care of what’s right in front of you—but the trade off is that without continuous strategic development of new customers, your train ride will come to an end much sooner than you think.
So, how do you build that strategy in the chaos of starting or running your business?
Don’t worry, we’ve built one for you right here. The first step is always the hardest so if we lay it out for you here, there are no more excuses for not moving forward, right?
Decide how many hours a week will you spend researching, planning, connecting, calling or visiting. Write it in your calendar. Schedule it. Distribute the news to everyone on your team that this is "green time" – absolutely paramount to the growth of your business and not to be disturbed or compromised.
Do not cancel these appointments with yourself. Reschedule if you must—but never cancel on this one strategic activity, no matter how busy you get.
Are they repeat buyers? Is there a next level of progression to your relationship? Do you have other services or products to offer? How are you communicating with them, showing them appreciation, partnership and collaboration to turn them in to advocates? Are you asking them for referrals?
Design your offers, communicate effectively and regularly, show appreciation and ask for their advocacy.
What characteristics define your best or ideal customers? Paint a picture of where they live, how they communicate, where they search for information about your industry and how knowledgeable they might be about your industry or products. Where does that put you? Start with the top 3 places online and offline to meet your potential customers and customize your approach—but first...
Why does your product or solution solve their problem? Specifically why do you have the solution? What results can you produce or how do they benefit from choosing you?
Asking ideal or current customers about why they choose you is great way to Unlock the Buyer’s Value Vault—because if you don’t have the key to this vault, if you do not build your messages and insight around what people find valuable, you’ll falter when it comes to building trust and relationships.
The point most people never get to is asking for someone’s business. This requires trust to overcome someone’s status quo—which is why the previous step is mission critical in the buyer’s decision-making process.
Building trust helps buyers lower their calculation of risk and heightens reward. When you engage, communicate and promote your ideal customers, you’re demonstrating your expertise and value. That builds trust and credibility and generates relationship capital that makes it easier for you to ask for their business.
This makes it easier for your customers to say yes or tell you why now is not the right time for them.
But you still must ask. Here are 2 ways to be better at asking for business:
Fine tune this process for one customer segment. Continue to devote the time and energy to pursuing these ideal clients and when you’ve created effective systems and processes that return sales, grow these customers to the next level. Then, identify another segment of ideal customers and repeat the process all over again.
We deliver to you this sales strategy in a nutshell here. The execution is up to you and of course, execution is the hardest and most critical part of growth.
The truth is, 90% of our clients lack an applicable sales strategy in their business but 100% of them are not effectively executing strategy. That's where Sauce Agency comes in. We can handle the execution of sales, marketing, and business development strategies—so you can focus on growing your business.
Your growth hangs in the balance of executing a sales strategy so make it a priority! Schedule a free connect call today to talk to a Certified Growth Guide about strategy—and implementation!